Get digital access to help keep your information and finances secure on usaa.com and the USAA Mobile App.
Find it on your blue plastic USAA card and on most USAA statements and bills.
Use the phone number that’s in your profile to enroll for digital access.
Make sure you provide the number associated with your own USAA number.
This is a custom username that lets you log on without revealing personal information.
This is a custom string of letters and numbers you use to log on for digital access.
This is a custom personal identification number. Use it to log on and also to verify your identity if you need to call us. It might not be the same PIN you use for your credit or debit card.
Here’s how you can recover or reset them. You’ll need to provide a phone number or email that’s on your profile and enabled as a recovery option.
Select "I need help logging on" on the logon page, then select "Recover My Online ID.”
Select "I need help logging on" on the logon page, then select "Reset My Password.”
When prompted to enter your PIN, select "Forgot PIN.”
Change your security preferences like your Online ID, password, PIN and more.
Learn more about the information we need for registration and the requirements for passwords.
Once you're registered, you can manage how you log on. Stay safer with multifactor authentication, biometrics and more.
Read our Privacy Promise and find out how we can use your online data.
Learn about our 24/7 security and fraud monitoring and other ways we help you.
Get tips for protecting your accounts and personal information.
