Our promise to you
By choosing USAA, you’ve put your trust in our ability to serve you. We take that responsibility seriously.
- We don't sell your information. We only share information outside of USAA as permitted by law for our everyday business purposes.
- We keep your information confidential. We require our employees and the companies we work with to hold your personal information in the strictest confidence.
- We protect your information. We use virus and intrusion detection software, rigorous security procedures, and physical security at our offices.
Your Privacy Preferences
If you want to limit the information we share and use within the USAA family of companies, you can update your privacy settings.
Our online practices
We collect personal information from those who use our websites or mobile apps. We do this to perform everyday business tasks.
For more information on how we collect and safeguard personal information, review our Online Information Practices Notice.
Privacy FAQ
We collect the personal information we need to provide a product or service. This typically includes, but isn’t limited to:
- Contact information like your name, address and phone number.
- ID information like your Social Security number or driver’s license number.
- Application information like your credit history.
- Security information like your password, PIN or user ID.
- Device information like your IP addresses, browser type and communication preferences.
We collect your personal information when you become a USAA member or apply for a product or service. For more information, read our Privacy Promise.
We also collect it using tracking technologies, such as cookies, when you visit pages or select links on our website or app. For more information, read:
We use your personal information for a variety of reasons, such as to maintain your accounts and market our products and services to you.
You can find more information about how we use the information we collect in our privacy notices.
To limit the information we share and use within the USAA family of companies, you can update your privacy settings.
If you're a California resident, you have the right to opt out of the sharing of your personal information for cross-context behavioral advertising. Read more in the California Consumer Privacy Act Disclosure.
We care about your privacy.
