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Cell phone protection to keep your device safe

Get a budget-friendly plan through the USAA Insurance Agency.

What's a cell phone protection plan?

A cell phone protection plan can help repair or replace your phone after loss, theft, accidental damage or mechanical failure.

We work with ProtectCELL and bolt Protect to offer plans that could save you hundreds of dollars if something happens to your phone.

Explore protection plans.

Choose one plan or get both for even more protection.

New phone replacement

A plan with ProtectCELL can help you replace your new phone if it gets lost or stolen.


  • For phones 1 year old and newer; 2-year coverage limit
  • Available with AT&T, T-Mobile and Verizon
  • $99 a year to cover your smartphone‍ ‍ See note 1, which includes a 22% discount for USAA members‍ ‍ See note 2
  • Protection for almost anything that can happen to your device
  • One-time service charge of $199 to replace your phone
  • Replacement phone shipped to you, usually within 48 hours‍ ‍ See note 3
  • Anti-theft and location monitoring and free cloud backup for up to 10 devices
  • Full 1-year warranty on replacement phone

 

Damaged phone repair

A plan with bolt Protect can help repair or replace your phone if it gets damaged.


  • For phones of any age
  • Available with any carrier
  • $99 a year covers all active phones in your household, which includes a 17% discount for USAA members
  • No limit to the number of phones
  • Protection for screen cracks, liquid damage, mechanical failure and more
  • One-time service charge from $49 to $199, depending on your phone’s retail price and whether it needs to be repaired or replaced
  • Walk-in repairs at over 9,000 worldwide locations
  • Online digital claims process available 24/7

 

Is cell phone protection worth it?

Imagine something happens to your brand-new iPhone. Without a protection plan, you might have to pay $1,000 to repair or replace it.

 

But with a plan, you’d just pay a deductible on top of your plan’s fee. This could save you hundreds of dollars.

Why should I get a plan through the USAA Insurance Agency?

We have longstanding alliances with other plan providers, and we monitor these relationships to make sure they meet our standards.

 

You can get help from specially trained representatives who’ll serve you at the level you’d expect.

How it works

Once you've protected your phone, here’s how you’ll repair or replace it if something happens.

Steps to complete How it works

  1. File a request.

    Start a claim or request online with your cell phone protection provider.

  2. Pay a service charge.

    Make a one-time payment between $49 and $199.

  3. Repair or replace your phone.

    Depending on your plan, you can take your phone to a repair shop close by or get a replacement shipped to you.

Need protection for other tech gadgets?

Add the Technology Coverage Endorsement‍ ‍ See note 4 to a USAA Homeowners or Renters policy.

Get up to $10,000 in protection for many of your devices. It costs as little as 14 cents a day.‍ ‍ See note 5