Members first, mission always
USAA was founded on military values. We consider it a privilege to serve those who defend our country. Our unwavering commitment to serve with excellence means we work to support our members’ changing needs today, tomorrow and for generations to come.
What does USAA stand for?
USAA means United Services Automobile Association. But we’re more than an acronym. We’re a company with a simple, yet meaningful mission: to empower members to achieve financial security through competitive products, exceptional service and trusted advice.
For more than 100 years, we’ve helped active, separated and retired military, and their families.
As we look to the future, one thing’s certain. We’ll continue to support the military community with service, loyalty, honesty and integrity.
We take accountability.
We’re guided by the call to serve our members. That means we need to be ready to forge ahead through whatever comes our way. Ensuring financial strength, promoting an inclusive culture and being responsible citizens helps us better care for our members and communities.
Learn more about these efforts:
Our leadership team
Our strong leadership team is focused on serving members today and leading USAA into the future. They're backed by a team who understands the needs of our members. In fact, one in four employees has either served in the military or is a military spouse.