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USAA Life Insurance Company and USAA Life Insurance Company of New York

Manage your life insurance policy.

Find everything you need to manage your life insurance, all in one place.

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Top life insurance needs

Policy details

Find your coverage, billing and beneficiaries by selecting your policy in the insurance section.

Go to policy details

Form list

View and download common forms for policy changes, payment options, underwriting and claims.

Go to forms

Term to permanent

Find out why you should consider converting a term life policy to a permanent one before your term ends.

Learn about converting a policy

Managing universal life

Check out how you can make your universal life coverage last.

Learn about universal life

Life insurance loans

Learn how borrowing against a permanent life policy works and how it could affect your coverage and beneficiaries.

Learn about life policy loans

Life insurance policy FAQ

Get answers to questions about your life policy.

Go to life insurance FAQ

Quick ways to manage your policy

You can easily make updates, check your coverage and more on usaa.com or the USAA Mobile App.

  • Add a family member to my account

  • Update my beneficiaries

  • Review coverage needs

  • Make a payment

  • Change document preferences

  • Find my documents

  • Upload forms

  • Report a claim

Let us show you around your account.

We’ve made it easy to understand your life insurance. Check out how to navigate your account and find the details and features you need.

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Welcome to USAA Life Insurance - Jeff

Video Duration: 1 minute 59 seconds

Welcome: Elapsed time 0 seconds [0:00]

Hi, my name is Jeff, and I’m one of your dedicated Life Insurance Service Specialists. Whether this is your first policy, or you are adjusting your coverage, I want to thank you for trusting USAA to provide you peace of mind.

Let me show you just how easy it is to manage your policy online.

To get started, log on to your account at usaa.com or the USAA Mobile App. Select your life insurance policy to view important details.

Next, take a look at the information on your account summary page. From there, you can, access your payment summary, view documents and policy details, make payments, manage your beneficiaries, see additional coverage options

Each policy is unique and comes with different living benefits which you can find within the Additional Coverage Section. For example, your policy may include riders that can give you the flexibility to increase your coverage without a medical exam. If you have term coverage, after the first year of ownership the conversion feature is unlocked. This allows you to turn a portion of your temporary insurance into permanent coverage. Your specific features will be displayed in this section.

Another valuable feature of your USAA coverage is having a dedicated Survivor Relations team. They’re committed to helping support your family and friends cope with loss during difficult times. For more information, visit usaa.com/survivorship.

Finally, you can expect to hear from us! Life changes and we are here to help by reviewing your policy’s benefits and how your needs may change over time. Many people review their coverage after a major life event such as getting married, buying a new home or adding a new member to your family. We will be reaching out to make sure you have peace of mind throughout all life brings.

Thank you for trusting USAA and we appreciate your membership.

For more information or assistance, call us directly at 800-292-8908 or schedule a call with a life insurance specialist.

End: Elapsed time 1 minute, 59 seconds [1:59]

Add more coverage as your life changes.

If you recently got married, bought a home, or had or adopted a child, you might need more protection. Some term policies let you easily add coverage with the Term Life Events Option.

Call a Life Specialist to review your options and get the right coverage.

Call 800-531-3392

For TTY devices, dial 711

Hours of operation for USAA Life Insurance

Monday to Friday
7:30 a.m. to 7 p.m. CT
Saturday and Sunday
Closed

Note: Days and times may vary.

Tell us what’s changing

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Going beyond life insurance

Here are other things you can do to help prepare for times ahead.

Long-term care

Find out why you should consider long-term care protection.

Learn how to manage the cost

Annuities

View contract details, update beneficiaries, make withdrawals and more.

Manage your annuity

Medicare supplement, or Medigap

Review your policy, make payments, explore coverage options and more.

Manage your Medigap plan

Estate planning for future needs

Explore an easy way to create an estate plan online.

Learn about Trust & Will

Related footnotes:

  1. Learn about USAA's use of Artificial Intelligence at usaa.com/ai.

    Life insurance and annuities provided by USAA Life Insurance Company, San Antonio, TX and in New York by USAA Life Insurance Company of New York, Highland Falls, NY. All insurance products are subject to state availability, issue limitations and contractual terms and conditions. Each company has sole financial responsibility for its own products.

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