Withdrawal date for external bill payments
We're adding a "Withdraw on" date for external bill payments. This is when we'll withdraw the money from your USAA Bank checking account.
It'll show for both one-time and recurring payments. The only exception is the first payment for a recurring e-bill.
We'll withdraw the money on the "Withdraw on" date, which is 5 business days before your chosen "Deliver by" date. This means we'll withdraw the money before we send the check payment to the biller.
Managing payments
Before we send a payment, we'll check if you have available funds in your account.
If you have available funds in your account on the "Withdraw on" date, we’ll process your payment.
If you don't have enough available funds, the payment won't be processed. We'll reach out if there's an issue with your payment.
We’ll let you know that we couldn’t process your payment. The USAA Pay Bills Service won't re-attempt the payment.
You can then deposit money into your account and set up a new payment or make other changes.
To keep this from happening, make sure you have enough available funds in your account before the "Withdraw on" date. Setting up low balance alerts can also help you track your account balance.
No, your payments will still be delivered based on the “Deliver by” date you selected.
Your payment delivery dates will stay the same. But we're changing when we withdraw the money from your USAA Bank checking account. We’ll show you the withdrawal date in your Payment Details.
For electronic payments, we’ll withdraw the money 1 business day before the “Deliver by” date.
For check payments, we’ll withdraw the money 5 business days before the “Deliver by” date.
If the "Withdraw on" date falls on a weekend or federal holiday, your payment will be withdrawn on the previous business day.