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How to report cards lost or stolen

How to Report Your USAA Bank ATM/Debit Card Lost or Stolen

Video Duration: 0 minutes 47 seconds

Instructions: Elapsed time 0 seconds [0:00]

How to report your USAA Bank ATM/Debit cards lost or stolen.

Select your account.

Select “My Card.”

Select “Replace Card.”

Select “I lost my card or it may have been stolen,” then select “Next.”

Select your lost or stolen card(s) and tap “Next.”

Enter your new PIN and tap “Next.”

Verify your mailing address, then select “Submit.”

Your new card is on its way.

Description of visual information: [USAA Federal Savings Bank offers deposit, credit card, consumer lending, mortgage, and other banking products and services. USAA Federal Savings Bank is a Member of FDIC. Credit card, mortgage and other lending products not FDIC-insured. Visa is a registered trademark of Visa International Service Association and used under license. USAA means United Services Automobile Association and its affiliates.] End of description.

End: Elapsed time 0 minutes 47 seconds [0:47]

Missing a card?

If your USAA Bank card is lost or stolen, report it and order a new one.

Report a missing card

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