Use the make and model of your car to find common issues and average repair costs.
USAA is proud to team up with RepairPal to help you get quality car repairs at the best prices through RepairPal’s Certified Network of shops.
What's RepairPal?
RepairPal helps you get quality car repairs at the best prices. The RepairPal Certified Network consists of more than 3,800 shops nationwide that have undergone a rigorous certification process.
Through this process, RepairPal guarantees See note 1 these shops are expertly staffed, trained in the latest technologies, use high-quality tools and parts, and offer warranties for their work.
What issues does it tackle?
While RepairPal shops don't specialize in body or maintenance work, they can diagnose and fix electrical and mechanical issues based on your car's make and model.
Here are some of the repairs they can handle:
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Engine and transmission
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Heating and air conditioning
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Powertrain and suspension
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Lighting issues
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Electrical issues
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Wheels and steering
How does RepairPal work?
RepairPal helps you solve your car problems from your computer or smartphone. Start with any of the following options to book your repair appointment.
Steps to complete How does RepairPal work?
RepairPal FAQ
The shop must complete a technical assessment covering all areas of the repair process.
This starts with a thorough review of the technicians, including their experience, tenure, training and industry certifications. It also looks at the quality of the shop's tools, equipment and parts.
The shop is required to submit documentation that backs up every section of the assessment.
Finally, RepairPal ensures each shop maintains high customer satisfaction ratings and warranties each repair for at least 12 months.
Since 2008, RepairPal has provided Fair Price Estimates to millions of users. Master ASE Certified mechanics use manufacturer and aftermarket parts, labor guides and expert input to develop repair estimates.
RepairPal-certified shops and dealers honor their estimates, which also include national averages and costs in your area. If the repair costs exceed the estimate, you'll receive a refund for the difference.
You can chat with a RepairPal expert Monday through Friday from 9 a.m. to 7 p.m. CT at repairpal.com/usaa. They can help answer your questions, find a shop and make your repair appointment.
You can also speak with a RepairPal expert at 877-287-5234.
Tow your car to a RepairPal shop.
If your car breaks down, USAA Roadside Assistance can help get it towed to a RepairPal-certified shop.
USAA Perks is a free benefit of membership.
USAA Perks has been helping its members save money on everyday needs for over 40 years. In the last 5 years alone, USAA Perks has saved members a total of $1.24 billion. See note 3
The program continuously adds new retailers and top brands, expanding member options for savings. Best of all, USAA Perks is entirely free to use for all USAA members; it's included with your membership.
Questions about RepairPal?
Speak with a RepairPal expert.
Hours of operation for RepairPal experts
Note: Days and times may vary