Glass FAQ
Whether it's a small chip or your entire windshield, your covered glass will be repaired or replaced. Sunroofs and other glass are covered. We also cover side and rear windows. You can initiate your auto glass claim here.
Damage related to headlights, taillights, side markers, fog lights and other glass types aren't generally covered under an auto glass claim.
But these items may be covered under a different part of your auto policy and would require you to file a separate claim.
USAA is unable to tell you in advance if filing a claim will increase your insurance premiums. Auto rates are affected by several factors, including the number of claims filed and the cost of each claim.
Premiums can change from renewal to renewal for many reasons, and we'll inform you about changes to your policy as your renewal date nears.
Often, an appraiser won't be required to inspect your glass damage prior to the repairs being completed. But there are times when an inspection is required. If that's the case for your vehicle, the process will be explained to you and expedited to minimize repair delays.
The USAA Auto Insurance policy covers the replacement of glass parts that are of like kind and quality. In most cases, if you specifically request replacement with OEM glass, then you'll only owe the cost difference of the more expensive OEM glass.
Yes. In most cases when a vehicle has advanced safety features, a windshield installation will require recalibration of the impacted sensors.
Our glass program specialist will alert you if your vehicle may require recalibration. The repair facility completing your repairs will confirm these requirements with you.