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Annual Report to Members

USAA is dedicated to meeting the evolving needs of the military community and their families. Here's a look at how we did that in 2024.

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Our year in review: Enhancing the value of USAA membership

Being a part of USAA means you're one of nearly 14 million members who are connected through military service and benefit from being part of our association. Last year, the association was honored to welcome 1 million new members and empower their financial security. Service is at the forefront of all we do, and we continued to serve the military community and their families through enhanced products and services, advocacy and community support. USAA navigated numerous events that impacted members by managing with a long-term view of what’s best for our association.

2024 Highlights

$2.2 billion

Returned to members through distributions, dividends, and bank rebates and rewards.

$1.2 billion

Member savings‍ ‍ See note 1 over the past five years through USAA Perks®. Visit usaa.com/perks for savings and discounts.

8%

Members enrolled in Connected Home can save up to 8% on homeowners insurance‍ ‍ See note 2 and prevent water damage. Enroll now.

Connect with us on mobile.

We know members are busy. The USAA mobile app offers a secure and convenient way for you to manage your banking and insurance needs — at any time and from anywhere in the world.‍ ‍ See note 3

Apple App Store
App store
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Google Play Store
Google Play store
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Proud past, bright future

Since our founding in 1922, USAA has stood tall for members, providing peace of mind through life’s ups and downs.

Read the 2024 report (Opens new window)

Learn more about our history

Download previous reports

2023 Report to Members

2022 Report to Members

2021 Report to Members

Related footnotes:

  1. Investment and Insurance Products are:

    • Not Insured by the FDIC or Any Federal Government Agency
    • Not a Deposit or Other Obligation of, or Guaranteed by, the Bank
    • Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

Related footnotes:

  1. Savings figures are based on information collected by Alliance Services Company, LLC and are based on purchases of discounted goods and services during the calendar years of 2020-2024. Due to the nature of individual member program usage, actual savings might differ from the estimated figures.

  2. The United Services Automobile Association (USAA) Connected Home program is optional. Must have an active USAA Homeowners Insurance Policy and agree to share data from connected home devices to receive discount. Smartphone, eligible connected home devices, and download of the applicable vendor’s app also required. Savings may vary. This program is only available in select states. Program availability and state restrictions apply. In most states, we don’t apply the Connected Home discount and the Protective Device Credit at the same time. If you’re eligible for both, we’ll apply the Connected Home discount since it’s the larger of the two.

  3. Account access restrictions may apply to mobile/web access in certain countries.

Related footnotes:

  1. Use of the term "member" or "membership" refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA. Restrictions apply and are subject to change. To join USAA, separated military personnel must have received a discharge type of Honorable or General Under Honorable Conditions. Eligible family members may also join USAA.

  2. The USAA Perks program is provided through USAA Alliance Services LLC, a wholly owned subsidiary of USAA. USAA Alliance Services contracts with companies not affiliated with USAA to offer their products and services to members and customers. USAA Alliance Services receives compensation from these companies based on the sale of these products or services. When you purchase a product or service from one of these companies, that company is responsible for protecting your data and its processes and procedures may differ from those of USAA. These companies have sole financial responsibility for their products and services.

  3. Homeowners insurance provided by United Services Automobile Association, USAA Casualty Insurance Company, USAA General Indemnity Company, Garrison Property and Casualty Insurance Company, San Antonio, Texas. Each company has sole financial responsibility for its own products.

    Coverages subject to the terms and conditions of the policy.

  4. USAA Federal Savings Bank offers deposit, credit card, consumer lending, mortgage, and other banking products and services. USAA Federal Savings Bank is a Member of FDIC. Credit card, mortgage and other lending products not FDIC-insured.

  5. The trademarks, logos and names of other companies, products and services are the property of their respective owners.

  6. No Department of Defense or government agency endorsement.

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