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USAA Limited public disclosures

Last Updated: November 2023

Complaints

While in Europe, if you are dissatisfied with our service, please contact us on 00-800-531-81110 and we will attempt to resolve the situation as quickly as possible. If you remain dissatisfied, you can seek further assistance via the Online Dispute Resolution platformOpens in a New Window. That platform will direct you to the UK Financial Ombudsman ServiceOpens in a New Window. For additional information, read the consumer leafletOpens in a New Window.

Modern Slavery Statement

  • 2021 Modern Slavery StatementOpens in a New Window
  • 2020 Modern Slavery StatementOpens in a New Window
  • 2019 Modern Slavery StatementOpens in a New Window
  • 2018 Modern Slavery StatementOpens in a New Window
  • 2016 Modern Slavery StatementOpens in a New Window

Financial Conduct Authority (FCA)

2022

  • Financial Statements 2022Opens in a New Window
  • Solvency and Financial Condition Report (SFCR) 2022Opens in a New Window

2021

  • Financial Statements 2021Opens in a New Window
  • Solvency and Financial Condition Report (SFCR) 2021Opens in a New Window

2020

  • UK Tax Strategy 2020Opens in a New Window
  • Financial Statements 2020Opens in a New Window
  • Solvency and Financial Condition Report (SFCR) 2020Opens in a New Window

2019

  • UK Tax Strategy 2019Opens in a New Window
  • Financial Statements 2019Opens in a New Window
  • Solvency and Financial Condition Report (SFCR) 2019Opens in a New Window

2018

  • Financial Statements 2018Opens in a New Window
  • Solvency and Financial Condition Report (SFCR) 2018Opens in a New Window

2017

  • Financial Statements 2017Opens in a New Window
  • Solvency and Financial Condition Report (SFCR) 2017Opens in a New Window

2016

  • Financial Statements 2016Opens in a New Window
  • Solvency and Financial Condition Report (SFCR) 2016Opens in a New Window

Related footnotes:

  1. Use of the term "member" or "membership" refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA. Restrictions apply and are subject to change. To join USAA, separated military personnel must have received a discharge type of Honorable or General Under Honorable Conditions. Eligible family members may also join USAA.

  2. USAA means United Services Automobile Association and its affiliates.

  3. USAA Federal Savings Bank offers deposit, credit card, consumer lending, mortgage, and other banking products and services. USAA Federal Savings Bank is a Member of FDIC. Credit card, mortgage and other lending products not FDIC-insured.

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