Meet Juan C. Andrade
Juan C. Andrade serves as the president and chief executive officer of USAA. He brings significant private and public sector experience in senior leadership roles across multiple global organizations, a strong track record of driving operational excellence, innovation, and financial strength. Juan leads with a deep commitment to serving the military community and their families.
USAA ranks among the most respected financial services organizations in the country. In 2025, it was listed 93rd on the Fortune 500® and 26th on the Fortune’s World's Most Admired Companies list. USAA has also been recognized as both a VETS Indexes 5-Star Employer and a Military Friendly® Employer every year since these programs began. Guided by its Mission, USAA directs the majority of its philanthropic efforts to causes that strengthen the military community. In 2023, USAA launched Face the Fight™, a social-impact initiative uniting corporations, foundations, nonprofits and veteran-focused organizations to help prevent veteran suicide.
Juan has served on USAA’s Board of Directors since 2020, and is also a member of USAA’s Federal Savings Bank Board of Directors. In his Board service, he contributes to key committees focused on the member experience, risk, finance and technology. As a USAA member, he has firsthand experience with the Association’s Mission of supporting those who serve.
Before joining USAA, Juan was the president and chief executive officer of Everest Group, Ltd., a global provider of reinsurance and insurance solutions. Prior to Everest, Juan held senior executive positions at Chubb, The Hartford and Progressive, where he led businesses across domestic and international markets and drove operational excellence.
Beyond the private sector, Juan has a distinguished record of public service, with experience in national security, international affairs and drug enforcement. He has held key roles in the U.S. federal government’s Executive Branch, including the Office of the Secretary of Defense, the Drug Enforcement Administration and the White House Office of National Drug Control Policy. In recognition of his work in national security, he was awarded the Secretary of Defense Medal for Meritorious Civilian Service.
Juan is a leader in the global insurance industry, serving as a member of the Geneva Association, the only international association of insurance companies and a leading think tank for the industry. He also serves on the board of overseers for the St. John’s University School of Risk Management and the board of trustees for The Institutes, an organization dedicated to advancing professional education in risk management and insurance. Additionally, he is on the executive committee and the board of the American Property Casualty Insurance Association, the primary national trade association for the U.S. property and casualty insurance industry.
He holds a bachelor’s degree in journalism and political science from the University of Florida and a master’s degree in international economics and Latin American studies from the Johns Hopkins University School of Advanced International Studies. In 2023 and 2025, he was recognized by The Wall Street Journal as one of the World’s Most Influential Decision Makers.