Drive safely in flooded areas.
Avoid walking, swimming or driving through flood waters. And never drive around barricades. Local responders use them to safely direct traffic out of flooded areas. Remember: Turn Around Don’t Drown®.
Stay clear of bridges over fast-moving water, as it can wash bridges away without warning. And try to avoid areas subject to flooding, such as underpasses, dips or canyons.
If you find yourself in floodwaters that rise around your vehicle, exit immediately and climb to higher ground if possible.
Be prepared to shelter in place.
If trapped in a building during a flood, get to the highest level possible. Only get on the roof if necessary, and signal for help once there. Avoid sheltering in attics, as rising floodwaters could trap you inside.
Flood recovery tips
Be careful when returning to your neighborhood.
Floodwater, even if it’s not fast-moving, can be deeper than you think and may carry contaminants and dangerous debris. Try to stay out of it if possible. Also, be aware of areas where floodwater has receded, as roads may have weakened and could collapse under the weight of a vehicle. Watch for fallen power lines, broken gas lines and other dangerous materials. Report them immediately to local utility companies or city services.
Use caution when entering your home.
Wait to bring your children and pets back into your home until you're able to inspect your property. Look for things like sagging floors and ceilings, which means they are wet and may be heavy and dangerous.
If it's safe to do so, turn off the electricity at the main breaker or fuse box to prevent electric shock. Don't touch electrical equipment if it's wet or if you're standing in water.
Use environmental precautions.
Protect yourself from harmful bacteria, airborne inhalation hazards and electrical hazards by wearing proper protective clothing, such as rubber boots, respiratory protection, rubber gloves, goggles and head covers.
Using insect repellent may help protect you from infectious diseases carried by mosquitoes and other insects. And putting antibiotic ointment on abrasions or cuts and covering them up as best as possible can help avoid infections.
Inspect your property and assess the damage.
Property damage is not always immediately evident. If you find property damage, file a claim. Take photos of any damage before you remove debris or make temporary repairs. Be sure to check for any signs of water leaks, especially in the ceilings. If you need to make temporary repairs to prevent further damage, save the receipts for reimbursement consideration. Avoid making permanent repairs until your claims adjuster has assessed damage.
You may need to act right away to avoid further damage to your property. Only do what you can do safely on your own and consider hiring professionals for anything else.
Roof or window damage
Protect your property from further damage by covering roof openings, broken windows or doors with tarps or plywood and save receipts for what you spend.
After wind and rain, your roof might be damaged and leaking. Insurance doesn't typically cover the cost of an independent inspection, but it may still be worth hiring a licensed contractor to inspect your roof right away.
Water damage
If you have standing water in your basement and can pump the water out yourself, make sure you do it gradually to avoid structural damage. Pressure from the wet soil outside could cause basement walls to collapse if the water is pumped out too quickly.
Damaged sewage systems, such as septic tanks, cesspools, pits and leaching systems, are health hazards and should be serviced as soon as possible.
Drying out your home, including furniture and drywall, as soon as possible helps avoid mold, which can be difficult and dangerous to clean up. Even though your flood policy may not cover the cost, consider hiring an experienced professional certified by the National Environmental Health Association (NEHA).
If you don't have flood insurance, you may qualify for disaster assistance through FEMA. They may be able to provide disaster assistance for things like medical and dental expenses, childcare, essential household items, moving and storage and some cleanup items.
Getting back on your feet following a storm can be stressful, but it is possible to financially recover from the storm.